Our Products


EfficienC uses 2-way SMS technology to enable the efficient scheduling of patients for their appointments, validation and and updating of waiting lists. This enables patients to cancel their appointment and can refill any cancellations automatically, thereby greatly reducing missed outpatient appointments and significantly improving the efficient throughput of outpatients and cutting waiting lists. The solutions also replace hard copy, paper letters with digital correspondence sent to the patient’s mobile device.

The system also provides vital management information and timely, low cost information on the quality, efficiency and outcomes by consultant, specialty and hospital. It also provides patient satisfaction data and gives hospitals feedback on the patient experience. It is can also be used to schedule nursing staff in the hospital.

EfficienC is not a simple 1-way SMS reminder system as the built in automation and patient interaction functionality of the 2-way SMS service far exceeds 1-way messaging, delivering greater success, and is proven to reduce hospital outpatient appointment waiting lists by up to 15% and reduce Do Not Attend rates by up to 80%.

The current Efficienc product comprise six key modules


Waiting list validation


DNA reduction


Refill of cancelled appointments


Outpatient appointment management


Digital patient correspondence


Patient surveys and questionnaires


EfficienC provides hospitals with the following advantages:

  • Significant DNA Reductions
  • Significant Postage Savings
  • Waiting List Reductions
  • Reduction of need to outsource patients to the Private Sector
  • Improved Clinic & Clinician Utilisation
  • Administrative and Operational Efficiencies
  • Postal Integration
  • No cost contract lead in
  • Environmentally Friendly Solution
  • Hospital Wide Reporting

Want to talk to us?

Please feel free to contact us. We’re super happy to talk to you. Feel free to ask anything.

Contact Us

United Kingdom

EfficienC Health Technology UK Ltd
York Science Park
Innovation Centre
Innovation Way

Tel: 0800 334 5808
Email: info@efficienc.co.uk


EfficienC Software Group
Office Suite No 1, Ce Ne Mara

Tel: +353 91 530 714
Email: info@efficienc.ie


EfficienC Health Technology Ltd
Edificio Chiclana Activa
Avenida de la Industria, 30
11130 Chiclana de la Frontera

Tel: +34 856 600 003
Email: info@efficienc.es

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EfficienC Software Group | Registered Address | 3 Devon Place | The Crescent | Galway | Ireland
Tel +353 91 530 714