Case Studies

EfficienC Software Group case studies

Wellbeing Software

St Helens and Knowsley Teaching Hospitals NHS Trust Cuts DNAs by 80% with EfficienC

Unattended appointments – known as DNAs (Did Not Attend) – are a costly and chronic problem for the NHS. At a time when Trusts are trying to address the growing backlog of appointments following the pandemic, it is crucial they take every measure to reduce the number of avoidable missed appointments.

Like many up and down the country, St Helens and Knowsley Teaching Hospitals NHS Trust faced similar challenges, with DNAs accounting for 7% of appointments across all sites. In order to address this, the Trust needed to find a solution that could reduce the number of DNAs through more effective communication without placing further pressure on staff.

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14th June 2021

University Hospital Galway

University Hospital Galway significantly reduces missed outpatient appointments through the use of the EfficienC patient communication software from EfficienC Software Group.

18th May 2021

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United Kingdom

EfficienC Health Technology UK Ltd
York Science Park
Innovation Centre
Innovation Way
Heslington
York

Tel: 0800 334 5808
Email: info@efficienc.co.uk

Ireland

EfficienC Software Group
Office Suite No 1, Ce Ne Mara
Galway
Ireland

Tel: +353 91 530 714
Email: info@efficienc.ie

Spain

EfficienC Health Technology Ltd
Edificio Chiclana Activa
Avenida de la Industria, 30
11130 Chiclana de la Frontera
Cadiz
Espana

Tel: +34 856 600 003
Email: info@efficienc.es

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EfficienC Software Group | Registered Address | 3 Devon Place | The Crescent | Galway | Ireland
Tel +353 91 530 714